Privacy policy

1. Introduction

At Dalatea, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered regulatory capital optimization service.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Data Controller

Dalatea acts as a data processor on behalf of our clients (financial institutions), who are the data controllers. However, for data related to our website visitors and prospective clients, Dalatea is the data controller.

For matters concerning this Privacy Policy or your personal data, please contact our Data Protection Officer at info@dalatea.com

3. Information We Collect

We collect several types of information for various purposes:

• Personal Data: This includes but is not limited to:
  
  • Email address and contact information
  • Name and professional details
  • Company affiliation
  • Usage data and service interaction history
• Financial Institution Data: As part of our Service, we process financial and regulatory data provided by financial institutions. This data is subject to strict confidentiality measures and is processed solely for the purpose of providing our regulatory capital optimization service.

4. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract when providing our Service
• Your consent, which you can withdraw at any time
• Legitimate interests in conducting and managing our business
• Compliance with legal obligations

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the European Union and choose to provide information to us, please note that we transfer the data, including personal data, to the European Union and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Your Data Protection Rights

Under GDPR, you have the following rights:

• The right to access, update or delete your personal information
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@dalatea.com